- An RMA Number must be obtained before any goods are returned back to Origin Storage Limited.
- Goods returned must have all supplied accessories to make the unit work. i.e. cables, power supplies etc.
- A unit missing software or accessories is not deemed to be faulty. Contact us to inform us of any missing accessories.
- All required fields must be completed. Please give a detailed description for the reason for return (FAULTY or DOA is not acceptable).
- Failure to supply correct information may result in a delay issuing an RMA number.
- After 14 days from issue if goods have not been received by Origin Storage Limited, the RMA number will be cancelled and goods will be refused.
- By submitting this form you are accepting our warranty terms and conditions. Please ensure you have read and understand the returns procedures.